AI support + commerce messaging

Answer every customer, confirm every COD order, recover every abandoned cart.

Replyd AI replies across WhatsApp, Instagram, Facebook and email in one inbox — it knows your orders, confirms cash-on-delivery before you ship, and wins back carts you’d have lost. One tool instead of five.

15 days free · No card required · Unlimited customer replies on every plan

Meta Verified Tech ProviderOfficial WhatsApp Business PlatformMeta rates passed through at cost
Everything in one place

The whole customer conversation, handled

From the first “is this in stock?” to the last delivery update — one AI, every channel, aware of every order.

💬

One inbox for every channel

WhatsApp, Instagram DMs, Messenger and email in one thread per customer — reply to comments alongside DMs, and take over from the AI any time.

🧠

AI that learns your business

It learns your policies, products and tone from your team’s real answers — you approve each one — and replies with live order and courier status, in English or Roman Urdu.

👤

Know every customer

Unified cross-channel profiles with lifetime value, order history, real delivery-day averages, RTO-risk flags, and live tags & segments.

Protect every COD order

Confirm / cancel buttons, Shopify auto-tags (✅ ❌ ⚠️), holds on unconfirmed orders, and shipped & delivered notifications with tracking.

📣

Marketing that pays for itself

WhatsApp broadcasts with pre-send PKR cost estimates, email campaigns, and official flows for cart, win-back and post-purchase — recovered revenue attributed in PKR.

🔒

Transparent & safe

Meta rates at cost with zero markup. Quiet hours, frequency caps and opt-outs handled automatically — quotas count only paid sends, replies stay unlimited.

Why brands switch

Outcomes you can measure

Not more software to babysit — fewer losses, more recovered sales, and hours back for your team.

📉

Fewer returned parcels

COD confirmation and RTO flags cut return-to-origin losses before you ship.

💰

Recovered revenue

Abandoned carts and quiet customers won back automatically, day and night.

Replies in seconds

24/7 answers, so no customer waits — not even at 2am on a Sunday.

🧰

One tool, not five

Inbox, confirmations, flows and campaigns in a single dashboard.

🧾

Costs at cost

We pass Meta’s messaging rates straight through — we add nothing on top.

Transparent by default

See the exact cost before you hit send

Every WhatsApp broadcast shows the real PKR cost up front — at Meta’s rates, with zero markup. We exclude anyone on opt-out, in quiet hours, or over their frequency cap, so you never overpay or overwhelm your customers.

  • Meta messaging rates passed through at cost — nothing added on top
  • Opt-outs, quiet hours and frequency caps applied automatically
  • Free-window conversations shown as savings, not charges
How it works

Live in an afternoon

No developers, no long onboarding. Connect, switch it on, and watch it work.

1

Connect your store & channels

Link Shopify and your WhatsApp, Instagram, Facebook and email in a few minutes. No developers needed.

2

AI handles customers & confirmations

It answers questions, confirms every COD order, and chases abandoned carts — while your team watches or steps in anytime.

3

Watch recovered revenue

See saved parcels, recovered sales and messaging costs on one dashboard. Tune it as you grow.

Pricing

Plans that grow with you

Simple monthly pricing in PKR. Every plan starts with a 15-day free trial — upgrade or cancel any time.

Estimate your monthly cost

Set your orders and the flows you’ll run. We’ll count every business-initiated send, recommend a plan, and show Meta’s separate at-cost bill — including what our send timing saves you.

How many customers tap “Confirm”. Non-confirmers get one reminder.
Default ≈ orders × 0.8
Used for recovery estimate
Recommended plan
Growth
PKR 18,000 /mo base
5,000 msgs · 2,500 AI convs included

Your monthly messages estimate

Order confirmations + reminders1,400
Shipping updates600
Abandoned-cart flow1,800
Total business-initiated sends3,800
AI conversations800

Replyd charges flat plan + any overage

Growth basePKR 18,000
Replyd subtotalPKR 18,000

Meta charges billed by Meta directly, at cost

Utility (1,300 × PKR 2.79)PKR 3,627
Marketing (1,800 × PKR 13.2)PKR 23,760
Free-window saving (700 sends) — our send timing− PKR 1,953
Meta subtotalPKR 27,387
Estimated total / monthPKR 45,387

Replyd PKR 18,000 + Meta PKR 27,387. Customer replies are always unlimited & free.

💰 Estimated recovered revenue~PKR 216,000/moAbandoned-cart recovery at 6% × your AOV — often more than the whole bill.
Starter
PKR 7,500 /mo
≈ $27 / month

✓ 15 days free, no card required

  • 500 AI conversations / month
  • 2 team seats
  • Omnichannel inbox
  • WhatsApp broadcast campaigns
  • Order confirmations & shipping updates
Start free trial
Pro
PKR 40,000 /mo
≈ $144 / month

✓ 15 days free, no card required

  • 10,000 AI conversations / month
  • 15 team seats
  • Everything in Growth
  • RTO risk engine
  • API access
Start free trial

Unlimited customer replies on every plan. Quotas only count paid broadcasts and AI conversations — never the everyday replies to your customers.

Compare every plan

FeatureStarterGrowthPro
AI conversations / month5002,50010,000
Team seats2515
Omnichannel inbox (WhatsApp, IG, Messenger, email)
Reply to comments alongside DMs
Order confirmations & shipping updates
WhatsApp broadcast campaigns
Automation flows (cart, win-back, post-purchase)
Email marketing campaigns
Recovered-revenue attribution
RTO risk engine
API access
FAQ

Questions, answered

Is there a free trial?
Yes — every plan starts with a 15-day free trial, no card required. Connect your store and channels, switch on the AI, and see it work on your real conversations. If it’s not for you, just walk away — there’s nothing to cancel.
Does it work with my Shopify store?
Yes. Connect your Shopify store in a couple of clicks and Replyd AI reads live order status, tracking and customer history to answer accurately and confirm COD orders. Support for more platforms is on the way.
What does WhatsApp messaging cost?
WhatsApp charges per business-initiated conversation (Meta’s rates, which vary by country and message type). We pass those through at cost — Replyd AI adds nothing on top — and show you the estimated cost before every campaign. Customer service replies inside an open conversation window are free.
Is my customer data isolated from other brands?
Completely. Every brand’s data lives in its own tenant, enforced at the database level — one merchant’s customers, orders and messages are never visible to another. Your knowledge base and settings are yours alone.
Can my team take over from the AI?
Any time. A human can jump into any conversation, and the AI steps back. You can also set the AI to pause on certain keywords or hand off automatically when a customer asks for a person.
What languages does it handle?
English and Roman Urdu today — it mirrors how your customers write, which is exactly how most Pakistani D2C conversations happen. More languages are coming.

Ready to reply to every customer?

Get set up in an afternoon and let Replyd AI handle the conversations, confirmations and follow-ups — while you focus on the brand. 15 days free, no card required.

Start 15-day free trial